Christina Russo was very kind and helpful, I asked Christina about a room that was in a quiet area she had picked a room that was very accommodating.
Jane
2025年1月
The staff was very welcoming from the moment I walked in to check in. This was a surprise birthday weekend of fun for my son, turning 16 on the 15th. We were made to feel like this was a special occasion that they celebrated with us as well. Hearing we had to teenage boys, our room was upgraded at check in. The 2 bedroom suite was very nice and spacious! We did enjoy the complimentary breakfast the next morning. My son and I always love the waffles and, unfortunately, this hotel did not have those as an option. I would highly recommend this hotel to anyone traveling in or through this area.
Tonya
2024年11月
"Hyatt Hotel, you truly know how to start the day off right! Your breakfast spread was a culinary masterpiece, a symphony of flavors and delights that left us craving more each morning! And your location? Impeccable! A sparkling gem, shining bright with cleanliness and perfection. You truly understand the art of hospitality, creating a haven that feels just right. Kudos to your team for a stay that was nothing short of exceptional!"
Yolanda
2024年5月
This was a good choice of hotel, near lots of shopping and retail but also close to the historic American Revolution areas (Lexington and Concord). The suite had a great layout, with plenty space and excellent facilities. The breakfasts were simple but hot and regularly refreshed. Overall, we were very impressed by this hotel.
David
2024年9月
Overall a great stay, room was clean, very nice and equipped with all toiletries needed. Love the kitchenette/suite set up. Kitchen stocked as well..Perfect for stay with family members. The free breakfast served was good and always a plus during your stay. Right down the street from a shopping plaza, we were able to walk to starbucks. Only about a 25 min drive to Salem where we spent most of our days. Checkout was at 12pm which was very helpful.
Erika
2023年11月
staff was very helpful accommodating got us checked in early and had us sit for free breakfast while waiting for check in any requestes were promptly taken care of no issues during the entire stay
Brandon
2024年10月
The room was big and very comfortable, actually it was two rooms plus a kitchen area. The bed was very comfortable. The shower was fabulous. The breakfast buffet was not fancy but was very nice and plentiful. It was all just super relaxing and exceptionally clean and nice. I wouldn't normally pay as much money for a hotel room, but I don't regret a cent of it. The staff were also extremely friendly, nothing felt forced. We didn't end up using the pool or gym, if there had been more time we would have loved that, too. The location was central to the activities we had planned for the weekend, so that was a plus as well.
Andrew
2023年6月
the cleaness
Francesco
2024年11月
The place is amazing in terms of room size and shuttle services. Value for money and worth the stay. Lots of space, free breakfast is a add on. Clean rooms and nice atmosphere.
Yadav
2024年3月
Staff was so incredibly helpful and so super nice. Hotel was very clean! and very close to restaurants and supermarkets. Christina at the front desk saved the day after receiving a very tired family of four after driving over 8000km in 4 days. I can not recommend this place enough. Pool, laundry room, very cosy outside sitting area and bbq
Sylvia
2024年10月